This Privacy Policy explains how HaplosApps collects, uses, and shares information about you. We are committed to protecting your privacy and handling your data transparently. This policy is written for users of our services globally.
Data We Collect
We only collect data necessary to provide and improve our services.
A.Information You Provide Directly
- Account Data: When you sign up, we collect your email address, password (hashed), and any profile information you provide.
- Payment Data: We use a third-party payment processor (Polar). We do not store your full credit card details. We only store payment status and subscription IDs provided by Polar to manage your access.
- Support Data: Information you share when contacting our support team.
B.Usage Data (Collected Automatically)
- Service Metadata: Information about how you use our application, such as features accessed and performance metrics.
- Device & Connection: IP address, browser type, operating system, and unique device identifiers.
- Cookies & Tracking: We use essential cookies to manage sessions and basic analytics to understand usage patterns.
How We Use Your Data
We use your data for the following purposes:
- Service Provision: To operate, maintain, and provide the core functions of the HaplosApps SaaS product.
- Billing & Management: To process payments, manage subscriptions, and issue invoices.
- Security: To protect the platform, prevent fraud, and enforce our Terms of Service.
- Improvement: To analyze usage trends and feedback, helping us optimize the product.
We only share your data in limited circumstances:
- Payment Processors: We share necessary identifying information with Polar to facilitate billing.
- Legal Compliance: If required by law, subpoena, or legal process to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal data to third parties for marketing purposes.
Data Security
We implement commercially reasonable technical and organizational measures to protect your information against loss, unauthorized access, or misuse. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request that we delete your personal data (subject to legal obligations).
- Opt-out: Opt-out of non-essential communications and tracking.
Children's Privacy
HaplosApps is intended for use by adults. We do not knowingly collect personal information from anyone under the age of 13. If we become aware that we have collected data from a child under 13, we will delete that information immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" at the top.
Contact Information
If you have any questions or concerns about this Privacy Policy or your data, please contact our support team.
Contact support@haplosapps.com